Alair already has a lot to celebrate this year.
After closing out 2016 by opening eight new regional territories in seven new sites, Alair is scheduled to add more than 132 offices in the next six years. Additionally, system-wide, Alair’s contracting volume in 2016 over 2015 increased by 72 percent in Canada and over 234 percent in the U.S. System-wide revenue saw a significant increase, too—well over 100 percent for the third straight year.
That kind of growth is impressive for a brand that currently has 90 offices open—and it’s not going unnoticed. In fact, most recently, Alair’s strong franchise system garnered recognition with the Canadian Franchise Association, which awarded the brand the Gold Award in its annual CFA Awards of Excellence in Franchising.
"It is an honor to receive this award from the CFA. This is the highest accolade that a franchise brand can receive in Canada and to be chosen as Gold winner from among Canada’s largest and best service brands is truly humbling,” said Blair McDaniel, the founder and CEO of Alair.
Considered the pinnacle of franchise achievement in Canada, the CFA Awards of Excellence in Franchising are given annually to franchise systems that have demonstrated the strongest, most mutually-rewarding relationships with their franchisees.
Open exclusively to CFA-member franchise systems who have been franchising for three years or more, 60 CFA-member franchise systems participated in the competition. The winning franchise systems were decided based on the results of a survey completed by participating franchisors and their franchisees about their experiences and levels of satisfaction with the system. This year, the competition was expanded from four to seven categories to enable franchise systems to be rated against their peers. Entries were separated into Traditional Franchises and Non-Traditional Franchises, and within these categories, entrants were grouped based on number of franchisees. Alair claimed the top spot in the Non-Traditional category within the 30 to 99 franchisees range.
Receiving this award carries a lot of meaning for Alair. According to Rob Cecil, the chief development officer for Alair, it validates the brand’s team, which, over the years, has put in an extraordinary amount of effort to ensure its franchisees’ success in an industry filled with high failure rates.
“We’re a young company that genuinely cares about each and every person on our team. Our No. 1 goal is to make sure our franchisees are successful. This award tells us that all of the blood, sweat and tears that we put into this is working. Our franchisees are happy. And we think that really means something in the business world, and it helps to convey who we are as a company,” Cecil said.
That dedication to its franchisees is evident in everything Alair does. Nearly 25 percent of all contractors fail in their first year of operations, and 65 percent of the remaining fail by year five. Since its inception in 2007, Alair has dedicated itself to solving the universal challenges that independent contractors face on a daily basis. And as a contractor’s business continues to expand, the financial and personal risks that these owners face only grow in tandem. Alair was founded to help solve and eliminate these problems, and it’s helping contractors move beyond the limitations of their current business to build a company that’s designed to thrive.
Now, Alair is aiming to build off of the momentum generated by winning the CFA Award of Excellence in Franchising to continue driving growth throughout the U.S.—a country that is still wide-open for growth.
“We hope this award helps to raise brand awareness in the U.S. Right now, we’re attracting very successful contractors throughout the country. They know how hard it is out there in this industry. And it’s our mission to let them know that with the help of Alair, they’ll have the support they need to thrive,” Cecil said.